Principal duties shall include, but not be limited to, the following:
1. HR Strategy and Planning
- With support from Group HR and Regional Director, develop and implement the local HR strategy that aligns with the Group HR policies and overall business objectives for Taiwan and other APAC countries.
- Collaborate with the Regional Director and Group HR to create a comprehensive workforce plan, including recruitment, retention, and succession planning.
- Establish the local HR policies and processes in accordance with Taiwanese labor laws and regulations while ensuring alignment with Group HR procedures.
- Drive organisational change initiatives, including restructuring, talent development, and employee engagement programs to enhance performance and align with business goals
2. Recruitment and Onboarding
- Manage the full recruitment process, from identifying hiring needs to interviewing, selecting, and onboarding employees in Taiwan and other APAC regions as necessary.
- Develop job descriptions, collaborate with hiring managers, and manage relationships with external recruitment agencies when needed.
- Oversee the onboarding process, ensuring new hires are integrated into the team effectively and provided with appropriate training and support.
- Support visa applications and relocation processes for expatriates and international employees, ensuring compliance with local immigration laws.
3. Employee Relations and Performance Management
- Serve as the main point of contact for employee relations, addressing concerns and resolving workplace issues in compliance with local labor laws and group policies.
- Manage the performance review process, ensuring regular feedback, goal setting, and career development opportunities for employees.
- Facilitate the creation and management of Individual Development Plans (IDPs) to support employees in reaching their professional goals and improving performance.
- Promote and ensure compliance with the group’s disciplinary and grievance procedures, providing guidance to managers and employees when necessary.
4. Training and Development
- With supports from Group HR and group entities’ HR teams, lead the development and implementation of training programs to ensure employees are equipped with the necessary skills and knowledge to excel in their roles.
- Work with department heads to identify training needs and create development plans for employees, particularly in the areas of compliance, health and safety, and technical competencies.
- Organise training sessions on regulatory changes, company policies, and professional development for employees in both Taiwan and other APAC locations.
- Support the localisation of training programs, ensuring they meet local legal requirements while aligning with Group HR standards.
5. Compensation, Benefits, and Payroll Management
- Collaborate with Finance Manager APAC and finance department to oversee payroll processing, ensuring accuracy and timely payments for employees in accordance with local labor laws and company policies.
- Manage employee benefits programs, including health insurance, pension plans, and employee welfare committees, ensuring they remain competitive and compliant with local standards.
- Conduct regular benchmarking and salary reviews to ensure compensation packages are competitive and in line with market trends.
- Provide guidance to employees on compensation-related issues, such as salary adjustments, bonuses, and benefits queries
6. HR Compliance and Legal Matters
- Ensure full compliance with Taiwanese labor regulations, including working hours, employee rights, employment contracts, and health and safety regulations.
- Manage legal processes related to employment, such as handling disputes, ensuring proper documentation, and working with legal counsel when necessary.
- Oversee the implementation of workplace health and safety initiatives, in collaboration with the HSEQ team, to maintain a safe working environment for all employees.
- Maintain accurate and up-to-date HR records, ensuring compliance with local and international data protection regulations
7. Office and Facility Management
- Manage office administration, including overseeing the day-to-day operations of the Taipei and Taichung offices, ensuring efficient workplace facilities and services.
- Coordinate office relocations, renovations, and improvements as necessary, ensuring smooth operations during any transitions.
- Handle the procurement and management of office supplies, utilities, and equipment, maintaining proper inventory and ensuring cost-effective purchasing.
- Ensure that all administrative procedures are aligned with local regulatory requirements and support smooth internal processes
8. Team Leadership and Development
- Build and lead a high-performing HR and administration team, providing clear direction, coaching, and development opportunities to team members.
- Oversee and mentor the local HR and admin team, ensuring they meet key performance indicators (KPIs) and contribute to the broader business objectives.
- Collaborate with senior management to foster a positive workplace culture, supporting initiatives to improve employee morale, engagement, and retention.
- Implement team-building activities and engagement programs to enhance collaboration and communication across departments
9. Support to Commercial and Project Operations
- Provide HR and administrative support to commercial and project operations teams, ensuring they are equipped with the necessary resources for project delivery.
- Collaborate with the project managers to ensure smooth coordination between HR, administration, and operational requirements.
- Assist in the preparation of HR and administration-related documentation for tenders and bids, contributing to the commercial success of the business.
- Manage expatriate arrangements, including housing, allowances, and relocation assistance for international project personnel
10. Reporting and Analytics
- Prepare and submit regular HR reports to the Group HR and Regional Director, providing insights into employee turnover, recruitment, and HR KPIs.
- Analyze HR data to identify trends, forecast future HR needs, and recommend improvements to HR policies and practices.
- Maintain accurate records and reports on all HR and administrative matters, including payroll, training, and employee development.
- Support the development of dashboards and analytics to track and measure HR and administrative performance across the region.